Shipping policy

Thank you for shopping at Botanical Bench™! We are dedicated to delivering our premium home decor and lifestyle products safely and efficiently to your doorstep. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Rates & Cost

Free Worldwide Shipping: We are proud to offer FREE standard shipping on all orders, with no minimum purchase required.

2. Shipment Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

3. Shipping Estimates & Delivery Timelines

We ship both domestically within the United States and internationally. Please refer to the estimated delivery times below:

Destination	Estimated Delivery Time	Shipping Cost
United States (Domestic)	5 to 7 business days	FREE
International (Worldwide)	7 to 21 business days	FREE

📌 Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Estimated delivery times are subject to the acceptance and approval of your order and can occasionally take longer than expected due to customs clearance procedures or carrier delays.

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
The tracking number will become active within 24–48 hours. You can monitor your package directly through our website's tracking page or the carrier's portal.

5. Customs, Duties, and Taxes

Botanical Bench™ is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, taxes, and duties).

6. Damages & Lost Packages

If you receive your order damaged, or if your package is lost in transit, please contact our support team immediately at rudalkumar8271604834@gmail.com.
Please save all packaging materials and damaged goods before filing a claim, and include photos of the damaged items so we can assist you with a replacement or refund as quickly as possible.